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Unveiling Jakob's Law: A Game-Changer in UX Design

Discover how Jakob's Law can revolutionise your UX design process

Craig Barber

Senior Product Designer

Today, we’re exploring Jakob’s Law, a fundamental principle that plays a crucial role in creating intuitive and user-friendly digital experiences.

By understanding Jakob’s Law and its implications for modern UX design, we can enhance our ability to craft interfaces that users love.

So, let’s dive in!

What is Jakob's Law?

What is Jakob's Law

Jakob’s Law, coined by renowned UX expert Jakob Nielsen, states that users prefer websites and applications that adhere to familiar patterns.

In essence, Jakob’s Law suggests that users bring their expectations of previous experiences to new digital interactions.

Designers who recognize and leverage this principle can create interfaces that feel intuitive and comfortable to users, leading to increased engagement and satisfaction.

Jakob’s Law video explainer:

Menu Placement​

Think about how most websites place their navigation menus.

You’ll find them typically located at the top or left side of the screen.

Why? Because users have become accustomed to this pattern over time.

By following this familiar convention, designers ensure that users can easily find their way around, reducing cognitive load and frustration.

E-commerce Checkout

E-commerce Checkout​

When making an online purchase, users expect a smooth and familiar checkout process.

The inclusion of standard elements like a shopping cart icon, a clear “checkout” button, and step-by-step progress indicators not only facilitates the user’s journey but also aligns with their mental models of what a seamless checkout should be.

Social Media Feeds

Jakobs law social media

Social media platforms are excellent examples of Jakob’s Law in action.

Whether it’s Facebook, Instagram, or Twitter, the feed-based layout consistently displays content in a linear and chronological fashion.

Users have become accustomed to this flow, enabling them to quickly browse through posts and updates with ease.

Conclusion

Jakob’s Law serves as a guiding principle in UX design, reminding us that familiarity and comfort are vital ingredients for creating exceptional user experiences.

By leveraging users’ existing mental models and expectations, designers can craft interfaces that feel intuitive and encourage engagement.

Remember to stay consistent, conduct user research, learn from successful designs, and iterate based on feedback.

Armed with these insights, you’re well on your way to designing remarkable digital experiences that users will love.

Happy designing!

Get more awesome laws of UX design in our blog post here.